Turner Imaging Systems™ understands the importance of protecting your investment when purchasing a mini c-arm, which is why we highly recommend considering a service plan. While you might wonder if mini c-arms rarely break down, is it better to handle service calls on a case-by-case basis? There are several key benefits to purchasing a C-arm service contract that deserve careful consideration.
One significant advantage of having C-arm service coverage is the mitigation of parts and labor costs. On average, third-party mini c-arm coverage for a year amounts to approximately $10,000. If a critical component such as an x-ray detector were to fail, the expenses associated with that single service issue could easily surpass the cost of an entire year’s coverage.
Another compelling reason to opt for a service contract is the inclusion of preventative maintenance. When your mini c-arm is under contract with a service provider, they have a vested interest in keeping your machine in optimal condition. Regular preventative maintenance check-ups and proactive replacement of less expensive parts help identify and resolve minor issues before they escalate into major problems. In contrast, managing maintenance and repairs through time and materials tends to be reactive, addressing significant problems after they have already emerged.
A comprehensive service contract offers convenient features that save you time, money, and provide peace of mind. Accelerated service and shipping, assigned account staff, round-the-clock coverage, and multi-year discounts are some of the benefits that come with a full-coverage service contract, which are not typically included with time and materials service. However, we understand that these reasons may not resonate with everyone, and we offer alternative service options to cater to various budgets and risk tolerances.
Considering the potential costs associated with parts and labor in the event of equipment failure, as well as the added security that comes with regular maintenance, we strongly recommend including some form of service coverage when purchasing a C-arm. If you would like more information on the available service options, please don’t hesitate to contact us at info@turnerxray.com . Our dedicated team is here to assist you in maximizing your SMART-C® uptime and ensuring the delivery of high-quality care to your patients.
