Service Plans
Your Shield Against Downtime
When accidental damage or failures occur, our Premier Service Plan covers all repair expenses while getting you up and running again with a loaner system shipped out right away.
Standard Warranty | Select Service Plan | Premier Service Plan | |
|---|---|---|---|
Coverage period | 1 year | Purchased period
+ warranty period | Purchased period
+ warranty period |
Standard component coverage | ✔ | ✔ | ✔ |
On-site travel coverage | ✔ | ✔ | ✔ |
Technical phone support | ✔ | ✔ | ✔ |
Rental system program (no cost) | ✔ | ✔ | ✔ |
Rental system delivery time (shipping type) | < 5 days (ground) | < 5 days (ground) | < 48 hours (air) |
Imaging uptime guarantee | N/A | N/A | 98% |
Accessories replacements out of warranty (batteries,
chargers and docks) | X | ✔ | ✔ |
Accidental active component coverage (X-ray source,
detector and tablet) | X | X | ✔ |
Software updates/upgrades | X | X | ✔ |
Complimentary on-site user training | X | X | ✔ |
Complimentary on-site system installation | X | X | ✔ |
Save on Maintenance Costs & Non-Working Hours
Over a five-year lifespan, SMART-C with a Premier Service Plan provides the lowest cost of ownership in the industry.
With an estimated downtime of only 2 days, a Premier Service Plan keeps your practice running seamlessly.
Flexible Options for Practices of Any Size
When it comes to service contracts, we understand that one-size doesn’t fit all.
Turner offers a variety of service contracts to meet your expectations, uptime requirements, and budget.